This course provides IT leaders, practitioners, support staff and staff interfacing with the organization’s digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL 4 best practice service value system featured in the latest 2019 guidelines.
View DetailThis three day, instructor-led IT Governance Foundation Course provides an overview the main concepts of IT Governance according to COBIT® 5, ISACA’s latest governance framework, and how they can be applied. COBIT® 5 provides a comprehensive framework that assists enterprises create optimal value from IT by maintaining a balance between realising benefits and optimising risk levels and resource use. COBIT® 5 enables IT to be governed and managed in a holistic manner for the entire enterprise, taking in the full end-to-end business and IT functional areas of responsibility, considering the IT-related interests of internal and external stakeholders.
View DetailThis course provides IT leaders, practitioners, support staff and staff interfacing with the organiz...
View DetailThis three day, instructor-led IT Governance Foundation Course provides an overview the main concept...
View Detail